How are your orders packaged?
Carts are double-sealed, and extracts are triple-sealed. All orders are shipped in a small, discreet brown box to ensure privacy.
Questions & Answers
Isn't "Liquid Diamond" just a trendy buzzword for cheap distillate?
That is often true many distillate vapes are marketed as "Liquid Diamond." Our vapes, however, contain a blend of authentic full-spectrum extract, which sets us apart from standard isolate or distillate products. We value transparency, so you can always view the exact details of our blend alongside the cartridges.
What payment methods do you accept?
We currently accept Bitcoin, Monero, and card. We plan to accept other cryptocurrencies when we think there is demand. Feel free to leave a support ticket.
How do I pay?
After checkout, you'll receive a cryptocurrency address and the amount due. Once you've sent the payment, submit the transaction ID. We'll verify the payment and confirm your order.
Is my payment information secure?
Yes. We encrypt your data, and delete it as soon as your order is delivered.
Can I cancel my order?
No, you may not cancel your order after we received your payment. If you have not paid yet, your order will be canceled automatically after 24 hours.
How Long does it take for my Package to get shipped out?
You recieve a Tracking Code Inside 24hrs and the Order get Fullfilled in 24-48hrs We only ship Mo-Fr
How can I check my order status?
After checkout, we provide you with a tracking code. Once your package has left our facility, you will receive the tracking code for your chosen shipping service.
Why was my payment declined?
Either you provided an invalid transaction ID, or your funds were insufficient.
Can I place an order without creating an account?
Yes, but you must save your tracking ID yourself. We recommend creating an account.
Which countries do you ship to?
We ship throughout Europe. Check the checkout page for more information.
How much does shipping cost?
Shipping costs vary from €9 to €25. Check the checkout page for more information.
How long does delivery take?
Delivery takes 1–4 days, depending on your location.
What happens if my package gets lost?
We do not offer replacements.
What is your return policy?
We do not accept returns.
How do I properly preheat Diamond Farmzz extract vapes?
With extract vapes, preheating is only really necessary in a few cases: when using the cart for the first time, when it’s very cold, or when the cart hasn’t been used for a while. Preheat the cart for 10 seconds, then let it sit for a few seconds. This helps the extract start flowing again and allows the coil to properly saturate.
What voltage should I use for my carts?
Regular hits: 1.8V–2.6V * With proper preheating: 2.8V Best Temp : 2,1v
When are orders dispatched?
Orders are dispatched Monday through Friday. We aim to process and dispatch all orders within 1 business day. In exceptional cases, dispatch may take up to 2 business days. (DHL/DPD)